Make a silk purse out of a sow's earHandling a customer beef is never an easy task. The fact is, regardless of how well a company is run, there will always be customers...
The Life-Changing Magic of Tidying Up Bloated SoftwareMy daughter recently convinced my wife and me to read a book by Marie Kondo, a Japanese organizing consultant, who supposedly has been...
Confessions of a "Cereal" EntrepreneurIt is that season when we typically do a lot of reflecting. In the business world, we should do this purposefully at the end of each...